Your data, explained simply

We keep only the information needed for your inquiry or reservation. We do not sell personal data or create advertising profiles.

Updated: August 9, 2026

We use your data only to contact you, manage your stay and send offers when you have explicitly requested them.

01

What we keep

Your name, email, optional phone number, selected dates and message. For a reservation, we also keep the details needed for the stay and payment.

02

Why we use it

To reply, arrange and provide your reservation, meet legal duties and keep the website secure.

Legal bases: contract, legal obligation and legitimate interest.
03

Email offers

You receive them only after selecting the option and confirming your email. You can unsubscribe with one click in every message.

04

Who supports the site

We use trusted hosting, email and Google Maps services. They receive only what is needed for their service. We disclose data to authorities only when legally required.

Google Privacy
05

How long

We keep data only while needed for the inquiry, stay and legal periods. Technical error records are deleted after 14 days, and subscription data is kept until you unsubscribe.

06

Your choice

You may request access, correction, deletion or restriction, or object to processing. Where consent applies, you may withdraw it at any time.

A question or request? Gracia House · Mogilovo, Bulgaria
graciqeli@gmail.com

You may also complain to the Bulgarian Commission for Personal Data Protection.

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